Privacy Policy

Last Updated and Effective Date: 12 May 2023

This privacy policy (“Privacy Policy”) describes the policies and procedures of REHAB AND REVIVE PHYSICAL THERAPY, INC. d/b/a/ Rehab and Revive (“the company” or “we” or “us”) relating to the information we collect when you - an end consumer or patient who has registered and receive our services, including clinical and/or physical therapy services.

We value the privacy and security of your “personal information”, which as used herein - means any information that identifies, relates to, or could reasonably be linked with you. 

The purpose of this Privacy Policy is to provide you with a description of our personal information collection, use, and disclosure practices. If you provide us with your personal information, or we obtain personal information about you from other sources, we treat your personal information according to this Privacy Policy.

HOW YOU ACCEPT THE TERMS AND UPDATES TO THE PRIVACY POLICY

You consent to and agree to be bound by this Privacy Policy by expressly accepting the terms of the Privacy Policy or by using our services. From time to time, we will update this Privacy Policy as we adopt new practices and procedures related to your personal information. Any changes to this Privacy Policy will be placed here and will supersede this version. If we make changes to this Privacy Policy, we will revise the “Last Updated and Effective Date” written above and reflect that date in the then revised policy.

INFORMATION COLLECTION

The personal information we collect helps us address your needs, provide our services, and carry out our business and legal obligations. Specifically, the personal information we collect enables us to: (1) provide our services; (2) operate, maintain, and improve the quality of our services; (3) communicate with you by postal mail, e-mail, text (SMS, MMS), and/or phone about our services; (4) to carry out other purposes that are described to you at the time the information is collected; and (5) as otherwise required by law.

When you use our web website or receive or deliver our services, as described above, we may collect the following types of personal information:

• Contact/Account Information. Any information that you voluntarily provide us with – such as your name, email address, account username, account password, location, and/or any other information you wish to communicate to us. We collect this information to provide our various services to you, process your request to conduct business with us, provide customer service, and for business and marketing purposes.

• Payment Processing. Your name, credit card or debit card information, other payment information, and billing address that you provide. We collect this information so that we can process your payment for our services and for other business and accounting purposes.

• Technical Data. Your Internet Protocol address and information regarding your operating system, device, and location. We collect this information to recognize you, to learn more about the users of our website and services, to customize and improve your experience on our website and with our services, and for business and marketing purposes.

• Collected User Data. Your email address, phone number, date of birth, first name, last name, postal code, personal image, and approximate geo-location.  We use this information for purposes such as account creation and management. By choosing to submit the requested personal information when prompted, you are consenting to our collection, use, and disclosure of such information for the purposes of providing the services to you as outlined herein. 

• Health and Treatment Information. Your health or medical information, such as symptoms, conditions, health providers, medications, prior physical therapy, treatment plans, and other voluntarily provided health information may be collected. We use this information to provide our various services to you. 

HOW WE USE YOUR PERSONAL INFORMATION

We do not sell your personal information to third parties. We may, however, share your personal information with service providers who assist us with our business functions -- such as payment processing.

In addition, we may share your personal information if necessary to: (1) comply with federal, state, or local laws; (2) comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; (3) cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local laws; or (4) exercise or defend legal claims.

RETENTION OF PERSONAL INFORMATION

Unless specified otherwise at the time of collection, we will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Thus, your personal information will be retained for the time required to fulfill the purposes for which it was collected and processed, including for the purpose of satisfying:

• Legal 

• Professional

• Contractual

• Regulatory

• Accounting

• Reporting obligations

• Data-driven business decisions about new features and offerings 

COOKIES

We use first-party cookies on this website. Cookies are small text files that a website transfers to your computer or other devices. They are used to make this website work or improve the efficiency. Cookies help with functionality and user experience because the website can read and write to these text files, enabling this website to recognize you and remember important information that will make your use of this website more convenient.

DO NOT TRACK NOTICE

This website does not currently support certain browser settings or otherwise respond to Do Not Track requests.

LINKED INTERNET WEB SITES

Our website provides hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the website or to another website altogether or to other websites not controlled by us. These hyperlinked websites may contain privacy provisions that are different from those provided herein. We are not responsible for the collection, use or disclosure of information collected through these websites, and we expressly disclaims any and all liability related to such collection, use, or disclosure.

SECURITY OF YOUR PERSONAL INFORMATION

We have implemented and maintain reasonable security procedures and practices, and commercially reasonable technical and organizational measures, to ensure a level of security appropriate to the risk in order to help protect your personal information from unauthorized access and exfiltration, theft, or disclosure. However, no security system is perfect. We will notify you if there is a breach of our security where required by law or deemed necessary.

BUSINESS TRANSFERS

In the event that another company acquires Rehab and Revive or its assets, we reserve the right to include personal information among the assets transferred to the acquiring company.

CHILDREN

Our website is not intended for or directed at children under the age of 13. In addition, we do not knowingly collect information from children under the age of 13.

YOUR ABILITY TO OPT-OUT OF FURTHER NOTIFICATIONS

Periodically, we notify our consumers of new products, announcements, and updates. If you would like to opt-out of being notified, please contact us at hello@rehabandrevive.com or at 1-714-900-3880.

CONTACT US

If you have any questions or concerns regarding our Privacy Policy, contact us at hello@rehabandrevive.com or at 1-714-900-3880.